*seufz*

Gerade eben als Ticket gehabt....Ticket-Titel: " User unable to login to a freshly imaged PC."
Okay....Rechner angepingt, time out....ahja.
Dann Chat mit dem User:

Ich: hi user
User: Hello
U: Sorry I was away from my desk.
I: no problem. you openend a ticket regarding your workstation
U: yes.
I: is the worksation connected to the network?
U: now not, because M using network cable for my laptop, but I cn connect it now.. its connected.
I: when the machine is connected, you are able to log in. just wait a minute and you can log in.
U: yes, now I can login but this did'nt happen in the morning. Thanks!

Und wieder ein paar Bißspuren mehr in der Tischplatte....